The additional service on
Kissandfly.at allows you to purchase the necessary insurance policy quickly and easily, even when buying flight tickets, and save your time.
By choosing this service you will get:
- medical insurance policy which is mandatory for visa getting in the majority of countries in the world;
- automatic selection of insurance programs which correspond to the country you travel to;
- cost calculation based on the information you entered about the passenger and flight;
- insurance in case of health damage and various unpleasant situations, which happened during the flight and the whole period of trip.
How to use the service?
During the flight ticket issuance, pay attention to the “Additional Services” block.
- Get acquainted with the proposed insurance options:
In Germany:
Travel Cancellation Insurance
Multi-Cover Package
In Austria:
Storno-Schutz Standard
Komplett-Schutz Standard
- Select the best insurance policy for you.
- Pay for the order.
The cost of the policy will be added to the total amount of the payment.
Upon your order payment, two letters will be sent to your e-mail address. One – from the Kissandfly.at with itinerary receipt of your flight, and the second – from the insurance company “ERV” – with an insurance agreement for your trip. They will also be available in the section “My account”.
How to cancel FLIGHT+INSURANCE service?
The
insurance policy is nonrefundable. In exceptional cases, please
directly contact the insurance company for policy cancellation.
Who to contact for insurance package conditions?
If you have any questions about insurance package conditions, please contact insurance company's Customer Care Service:
In Germany
+49 (0) 89 4166 1766
[email protected]
Customer Care Service works MON–FRI 7am–9pm; SAT 9am–4pm
In Austria
+ 43 (1) 319-2500-73930
Fax: +43 (1) 319-93-67
[email protected]
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