Rating of TAP Air Portugal

Airlines rating

78 place

TAP Air Portugal

4.00

TAP Air Portugal

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Rating rules

Voting started: 25 November, 2012

Passengers voted: 327

Parameters evaluated: 11 907

Correlation of provided service and ticket price

Would you fly this airline once more?

Punctuality of flights and their match with the schedule

Would you recommend this airline to your friends?

Plane condition, its novelty

How fast and comfortable was the check-in?

Airport staff competence

Staff assisstance in resolving conflicts

In time boarding

Comfortable transfer to the plane

Quality of flight

Landing, comfortable transfer to the terminal

Seats comfort, distance between the seats

Comfortable temperature in the cabin

Food onboard

The presence of sockets, the Internet access

Cleanness of interior

Cleanness of toilets

The presence of pillows, blankets

Variety of onboard entertainment

Appearance

Affability and courtesy in communication

Knowledge of foreign languages

Assisstance to passengers onboard

Possibility to check in online

Assisstance to passengers with children

Onboard entertainment for children

Assistance to disabled passengers

Variety of dishes on board

Variety of drinks on board

Assistance to passengers in case of flight delay / cancellation

Ease of baggage registration

Convenience of fees for excess baggage

Taking care of baggage

In case of lost baggage - help to search for it

Baggage delivery capacity

Basic information

TAP Air Portugal is the flag carrier airline of Portugal. It is the member of the Star Alliance since 2005 and offers flights for its clients all over the world. The airline was founded in 1945 and on March 14, 2015 it celebrated its 70th anniversary. TAP Portugal is based in Lisbon Portela airport. It is one of the largest European hubs from where flights to Africa, North, Central and South America are perfomed.Currently the carrier’s route network includes 76 destinations in 29 countries all over the world. TAP Portugal performs about 2500 flights a week. Airline’s fleet consists of 63 modern Airbus planes. The subsidiary airline TAP Express performs domestic flights and its fleet consists of 17 air crafts.

Basic information

Country:

Portugal

Year of founding:

1945

IATA code:

ICAO code:

TAP

Digital code:

047

Country:	Portugal
Year of founding:	1945
IATA code:	TP
ICAO code:	TAP
Digital code:	047

Airline contacts

Official website:

www.flytap.com

Address:

Aeroporto de Lisboa, Edificio 25 8 Andar, 1704-801 Lisbon, Portugal

Phone number:

(+351) 218 415 000

Fax:

+351 (21) 841 50 95

E-mail:

[email protected]

Official website:	www.flytap.com
Address:	Aeroporto de Lisboa, Edificio 25 8 Andar, 1704-801 Lisbon, Portugal
Phone number:	(+351) 218 415 000
Fax:	+351 (21) 841 50 95
E-mail:	[email protected]

Aircraft fleet: Airbus A330-200, Airbus A340-300, Airbus A319-100, Airbus A320-200, Airbus A321-200

FEEDBACKS ABOUT THE AIRLINE (1)

Roland Urbanek

06 June, 2017

Die Temperatur beim Flug Lissabon - Vienna war viel zu niedrig eingestellt. Den Fluggästen war kalt, es gab Beschwerden, aber es gab nur 8 oder 10 Decken. Angeblich wurde die Temperatur auf 24°C eingestellt, trotzdem war es sehr kühl und zugig.