Rating of Pegasus Airlines

Airlines rating

117 place

Pegasus Airlines

3.65

Pegasus Airlines

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Rating rules

Voting started: 24 October, 2012

Passengers voted: 991

Parameters evaluated: 39 375

Correlation of provided service and ticket price

Would you fly this airline once more?

Punctuality of flights and their match with the schedule

Would you recommend this airline to your friends?

Plane condition, its novelty

How fast and comfortable was the check-in?

Airport staff competence

Staff assisstance in resolving conflicts

In time boarding

Comfortable transfer to the plane

Quality of flight

Landing, comfortable transfer to the terminal

Seats comfort, distance between the seats

Comfortable temperature in the cabin

Food onboard

The presence of sockets, the Internet access

Cleanness of interior

Cleanness of toilets

The presence of pillows, blankets

Variety of onboard entertainment

Appearance

Affability and courtesy in communication

Knowledge of foreign languages

Assisstance to passengers onboard

Possibility to check in online

Assisstance to passengers with children

Onboard entertainment for children

Assistance to disabled passengers

Variety of dishes on board

Variety of drinks on board

Assistance to passengers in case of flight delay / cancellation

Ease of baggage registration

Convenience of fees for excess baggage

Taking care of baggage

In case of lost baggage - help to search for it

Baggage delivery capacity

Basic information

Pegasus Airlines is a Turkish low-cost airline based in Halkalı district (Küçükçekmece, Istanbul). It arranges regular and charter passenger transportation in Europe and Turkey. The flights are made to 57 destinations in 24 countries. Sabiha Gökçen is the base airport. Earlier, it was in charter partnership with the Irish airline Aer Lingus.

Basic information

Country:

Turkey

Year of founding:

1989

IATA code:

ICAO code:

PGT

Digital code:

Country:	Turkey
Year of founding:	1989
IATA code:	PC
ICAO code:	PGT
Digital code:

Airline contacts

Official website:

www.flypgs.com

Address:

Aeropark Yenişehir Mah. Osmanlı Bulvarı No:11 34912 - Kurtköy Istanbul / Turkey

Phone number:

+90 (216) 560 70 00, +90 (216) 560 71 00, 0 850 250 0 737

Fax:

E-mail:

Official website:	www.flypgs.com
Address:	Aeropark Yenişehir Mah. Osmanlı Bulvarı No:11 34912 - Kurtköy Istanbul / Turkey
Phone number:	+90 (216) 560 70 00, +90 (216) 560 71 00, 0 850 250 0 737
Fax:
E-mail:

Aircraft fleet: Boeing 737-800, Airbus A320-214

FEEDBACKS ABOUT THE AIRLINE (2)

Anya Rojas

05 March, 2017

Check- in in Vienna took longer than 1 and a half hours! Personal very disorganized and not effective. Airline sold tickets twice, again very bad organization. We had to wait in the gate for 1 and a half hours and SITTING INSIDE THE PLANE FOR TWO AND A HALF HOURS!! Since all tickets were twice sold, when I reached the flight attendant because someone was already sitting on my seat, she wasn`t able to speak a word of English. Communication was impossible! After one and a half hours sitting in the plane, even tried to ask and find out why were we still there and again, no one from crew could give me a proper answer since Turkish was the only language that was spoken. Service was very bad and the attention even worst. In Istanbul we had again more than an hour delay. I had to be re-checked because my sit number was already assigned to someone else, again. The flight back from Beirut to Istanbul presented the same inconveniences, check-in process took more than an hour. Very disappointing! Please take this feedback into consideration.

Qusay Al ajeeli

03 March, 2017

A reputable company and good but there are some Altejer trips.