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Airlines rating

Air India Limited
92 place

Air India Limited
3.93

Air India Limited
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Air India Limited
Rating rules
Voting started: 02 May, 2013
Passengers voted: 169
Parameters evaluated: 6 825
Correlation of provided service and ticket price
Would you fly this airline once more?
Punctuality of flights and their match with the schedule
Would you recommend this airline to your friends?
Plane condition, its novelty
How fast and comfortable was the check-in?
Airport staff competence
Staff assisstance in resolving conflicts
In time boarding
Comfortable transfer to the plane
Quality of flight
Landing, comfortable transfer to the terminal
Seats comfort, distance between the seats
Comfortable temperature in the cabin
Food onboard
The presence of sockets, the Internet access
Cleanness of interior
Cleanness of toilets
The presence of pillows, blankets
Variety of onboard entertainment
Appearance
Affability and courtesy in communication
Knowledge of foreign languages
Assisstance to passengers onboard
Possibility to check in online
Assisstance to passengers with children
Onboard entertainment for children
Assistance to disabled passengers
Variety of dishes on board
Variety of drinks on board
Assistance to passengers in case of flight delay / cancellation
Ease of baggage registration
Convenience of fees for excess baggage
Taking care of baggage
In case of lost baggage - help to search for it
Baggage delivery capacity

Basic information

Air India Limited
Air India is a flag carrier of India operating passenger and cargo flights within the country and abroad. The airline is nationalised and is governed by National Aviation Company of India Limited founded in 2007 with the purpose of merging Air India with Indian Airlines. The main hubs of the airline are Chhatrapati Shivaji International Airport in Mumbai and Indira Gandhi International Airport in Delhi. Air India signed code-sharing agreements with 12 international airlines, which allows it operating flights to 130 airports of the world including 12 Indian airports. On 11 July 2014, Air India joined the Star Alliance.
Basic information
Country:
India
Year of founding:
1932
IATA code:
AI
ICAO code:
AIC
Digital code:
098
Country: India
Year of founding: 1932
IATA code: AI
ICAO code: AIC
Digital code: 098
Airline contacts
Official website:
www.airindia.com
Address:
Air India Building, 1st Floor, Nariman Point, Mumbai 400 021
Phone number:
+(022) 2279 63 30, 2831 80 97, 2831 80 98, 2279 66 66, 2202 30 31, 2202 10 96
Fax:
+(022) 22 79 63 30
E-mail:
[email protected] [email protected]
Official website: www.airindia.com
Address: Air India Building, 1st Floor, Nariman Point, Mumbai 400 021
Phone number: +(022) 2279 63 30, 2831 80 97, 2831 80 98, 2279 66 66, 2202 30 31, 2202 10 96
Fax: +(022) 22 79 63 30
E-mail: [email protected] [email protected]
Aircraft fleet: Airbus A330, Boeing 777-200LR, Airbus A320, Airbus A321, Canadair 700, Boeing 747-400, Airbus A319, Boeing 777-300ER, ATR-42

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