Rating of Ethiopian Airlines

Airlines rating

83 place

Ethiopian Airlines

3.98

Ethiopian Airlines

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Rating rules

Voting started: 24 December, 2013

Passengers voted: 42

Parameters evaluated: 1 601

Correlation of provided service and ticket price

Would you fly this airline once more?

Punctuality of flights and their match with the schedule

Would you recommend this airline to your friends?

Plane condition, its novelty

How fast and comfortable was the check-in?

Airport staff competence

Staff assisstance in resolving conflicts

In time boarding

Comfortable transfer to the plane

Quality of flight

Landing, comfortable transfer to the terminal

Seats comfort, distance between the seats

Comfortable temperature in the cabin

Food onboard

The presence of sockets, the Internet access

Cleanness of interior

Cleanness of toilets

The presence of pillows, blankets

Variety of onboard entertainment

Appearance

Affability and courtesy in communication

Knowledge of foreign languages

Assisstance to passengers onboard

Possibility to check in online

Assisstance to passengers with children

Onboard entertainment for children

Assistance to disabled passengers

Variety of dishes on board

Variety of drinks on board

Assistance to passengers in case of flight delay / cancellation

Ease of baggage registration

Convenience of fees for excess baggage

Taking care of baggage

In case of lost baggage - help to search for it

Baggage delivery capacity

Basic information

Africa (41): Abidjan, Abuja, Accra, Addis Ababa, Bahir Dar, Bamako, Bangui, Brazzaville, Bujumbura, Cairo, Dakar, Dar es Salaam, Dire Dawa, Djibouti, Douala, Entebbe, Harare, Johannesburg, Juba, Khartoum, Kigali, Kilimanjaro, Kinshasa, Lagos, Libreville, Lilongwe, Lome, Luanda, Lubumbashi, Lusaka, Malabo, Malakal, Maputo, Mekele, Mombasa, N’Djamena, Nairobi, Ouagadougou, Pointe-Noire, Seychelles and Zanzibar. Europe &America (8): Brussels, Frankfurt, London, Milan, Paris, Rome, Stockholm, and Washington The Middle East & Asia (17): Bahrain, Bangkok, Beijing, Beirut, Dubai, Delhi, Demmam, Guangzhou, Hangzhou, Hong Kong, Jeddah, Kuwait, Mumbai, Muscat, Riyadh, Sana’a, and Tel Aviv. Domestic (17): Addis Ababa, Arba Minch, Assosa, Axum, Bahar Dar, Dire Dawa, Gambella, Gonder, Gode, Humera, Jijiga, Jimma, Kabri Dar, Lalibela, Mekele, Shire, and Shilavo Cargo Network (24): Africa (15): Abuja, Accra, Addis Ababa, Brazzaville, Bujumbura, Cairo, Dar es Salaam, Entebbe, Johannesburg, Kigali, Kinshasa, Lagos, Libreville, N’Djamena, and Point-Nore Gulf, Middle East and Asia (7): Beirut, Chennai, Dubai, Hong Kong, Jeddah, Mumbai, and Riyadh Europe (2): Liege and Luxembourg

Basic information

Country:

Ethiopia

Year of founding:

1945

IATA code:

ICAO code:

ETH

Digital code:

071

Country:	Ethiopia
Year of founding:	1945
IATA code:	ET
ICAO code:	ETH
Digital code:	071

Airline contacts

Official website:

www.ethiopianairlines.com

Address:

Bole International Airport P.O. Box 1755 Addis Ababa, Ethiopia

Phone number:

+251 (116) 65 22 22, 61 51 10

Fax:

+251 (116) 61 14 74

E-mail:

[email protected] [email protected]

Official website:	www.ethiopianairlines.com
Address:	Bole International Airport P.O. Box 1755 Addis Ababa, Ethiopia
Phone number:	+251 (116) 65 22 22, 61 51 10
Fax:	+251 (116) 61 14 74
E-mail:	[email protected] [email protected]

Aircraft fleet: Douglas MD-11, Boeing 757-260, Boeing 747F

FEEDBACKS ABOUT THE AIRLINE (1)

Otto Hilzensauer

08 June, 2016

Der Flug mit Ethiopian Airlines war sehr gut. Bei der Anreise zum Flughafen von Salzburg nach Wien Schwechat mit der ÖBB gab es unangenehme Schwierigkeiten, da der Schaffner das E-ticket nicht anerkannt hat und es nur mit enormer Überedungskunst und Beharrlichkeit möglich war, ohne zusätzlich ein Ticket zu lösen, nach Wien fahren zu könne. Dies war äußerst unangenehm!!!! Beider Rückreise mit der ÖBB von Wien Schwechat nach Salzburg war der Schaffner freundlich und hat mich gnädigerweise ohne lange Diskussion `mitfahren` lassen.