Rating of Japan Airlines

20 place

Japan Airlines

4.38

Japan Airlines

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Rating rules

Voting started: 26 March, 2013

Passengers voted: 51

Parameters evaluated: 2 263

Correlation of provided service and ticket price

Would you fly this airline once more?

Punctuality of flights and their match with the schedule

Would you recommend this airline to your friends?

Plane condition, its novelty

How fast and comfortable was the check-in?

Airport staff competence

Staff assisstance in resolving conflicts

In time boarding

Comfortable transfer to the plane

Quality of flight

Landing, comfortable transfer to the terminal

Seats comfort, distance between the seats

Comfortable temperature in the cabin

Food onboard

The presence of sockets, the Internet access

Cleanness of interior

Cleanness of toilets

The presence of pillows, blankets

Variety of onboard entertainment

Appearance

Affability and courtesy in communication

Knowledge of foreign languages

Assisstance to passengers onboard

Possibility to check in online

Assisstance to passengers with children

Onboard entertainment for children

Assistance to disabled passengers

Variety of dishes on board

Variety of drinks on board

Assistance to passengers in case of flight delay / cancellation

Ease of baggage registration

Convenience of fees for excess baggage

Taking care of baggage

In case of lost baggage - help to search for it

Baggage delivery capacity

Japan Airlines Corporation is a national airline of Japan and is the leading air carrier of the country and a Oneworld member. It is based at Tokyo airports — Narita International Airport (international flights) and Haneda Airport (domestic flights). The company operates regular international and domestic flights. It was created on 1 October 1953 when Japanese government took decision to found a national ariline. In 2002 Japan Airlines merged with Japan Air System, being the third largest air carrier.

Basic information

Country:

Japan

Year of founding:

1950

IATA code:

JL

ICAO code:

JAL

Digital code:

131

Country:	Japan
Year of founding:	1950
IATA code:	JL
ICAO code:	JAL
Digital code:	131

Airline contacts

Official website:

www.jal.com

Address:

4-11, Higashi Shinagawa, 2-Chrome, Shinagawa-ku, Tokyo, 140-8605, Japan

Phone number:

+81 (3) 5460 3109

Fax:

+81 (3) 5460 3108

E-mail:

[email protected]

Official website:	www.jal.com
Address:	4-11, Higashi Shinagawa, 2-Chrome, Shinagawa-ku, Tokyo, 140-8605, Japan
Phone number:	+81 (3) 5460 3109
Fax:	+81 (3) 5460 3108
E-mail:	[email protected]

Aircraft fleet: Boeing 777-300, Embraer ERJ170, Boeing 737-800, Boeing 777-200, Boeing 737-400, Boeing 767-300 ER, Boeing 767-300, Boeing 777-300ER, Boeing 787, Boeing 777-200 ER, Bombardier Dash 8 Q400, Saab 340B