Rating of SriLankan Airlines

23 place

SriLankan Airlines

4.35

SriLankan Airlines

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Rating rules

Voting started: 01 July, 2013

Passengers voted: 95

Parameters evaluated: 3 450

Correlation of provided service and ticket price

Would you fly this airline once more?

Punctuality of flights and their match with the schedule

Would you recommend this airline to your friends?

Plane condition, its novelty

How fast and comfortable was the check-in?

Airport staff competence

Staff assisstance in resolving conflicts

In time boarding

Comfortable transfer to the plane

Quality of flight

Landing, comfortable transfer to the terminal

Seats comfort, distance between the seats

Comfortable temperature in the cabin

Food onboard

The presence of sockets, the Internet access

Cleanness of interior

Cleanness of toilets

The presence of pillows, blankets

Variety of onboard entertainment

Appearance

Affability and courtesy in communication

Knowledge of foreign languages

Assisstance to passengers onboard

Possibility to check in online

Assisstance to passengers with children

Onboard entertainment for children

Assistance to disabled passengers

Variety of dishes on board

Variety of drinks on board

Assistance to passengers in case of flight delay / cancellation

Ease of baggage registration

Convenience of fees for excess baggage

Taking care of baggage

In case of lost baggage - help to search for it

Baggage delivery capacity

SriLankan Airlines Limited is a national airline of Sri Lanka operating flights to Asia Europe from its base at Bandaranaike International Airport in Katunayake, Sri Lanka.

Basic information

Country:

Sri Lanka

Year of founding:

1979

IATA code:

UL

ICAO code:

ALK

Digital code:

603

Country:	Sri Lanka
Year of founding:	1979
IATA code:	UL
ICAO code:	ALK
Digital code:	603

Airline contacts

Official website:

www.srilankan.com

Address:

SriLankan Airlines Ltd., Airline Centre, Bandaranaike International Airport, Katunayake, Sri Lanka

Phone number:

+94 (19) 733 55 55

Fax:

+94 (19) 733 51 22

E-mail:

[email protected]

Official website:	www.srilankan.com
Address:	SriLankan Airlines Ltd., Airline Centre, Bandaranaike International Airport, Katunayake, Sri Lanka
Phone number:	+94 (19) 733 55 55
Fax:	+94 (19) 733 51 22
E-mail:	[email protected]

Aircraft fleet: Airbus A330-200, Airbus A320, Airbus A340-300